[Fe...] Posted June 3, 2022 Share Posted June 3, 2022 Schönen guten Morgen , ich habe eine komische Frage. Meiner Firma hat Softwarepflege und Gom support. Ich bin kein Deutsch, deswegen manchmal fachliche Sachen verstehe ich hundertprozentig. Ich komme aus Ungarn , darf ich vielleicht die ungarische support aufrufen oder benutzen? Oder wie funktioniert das? Danke für die Antwort. Ferenc Farkas Link to comment Share on other sites More sharing options...
[Je...] Posted June 9, 2022 Share Posted June 9, 2022 Hello Mr. Farkas, you can try to ask in english here. Best regards, Jens Braun Link to comment Share on other sites More sharing options...
[Fe...] Posted June 10, 2022 Author Share Posted June 10, 2022 Good Morning, I have a strange question. My company has software maintenance and Gom support. I'm not German, occasionally use technical things I understand one hundred percent. I'm from Hungary, may I call or use the Hungarian support? Or how does it work? Thanks for the answer. Ferenc Farkas Link to comment Share on other sites More sharing options...
[Ja...] Posted June 10, 2022 Share Posted June 10, 2022 Ferenc, if you are in software maintenance this is handled by the distributor of your country . If you are hungarian and working in germany then the right way is to contact german support. It is sadly not so easy for the teams to manage the support by customers calling another country for help. I would start by calling the distributor of the country you work in .maybe it then becomes possible to arrange something. Link to comment Share on other sites More sharing options...
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