[Je...] Posted June 21, 2022 Share Posted June 21, 2022 . Is there an official way to report bugs for Calypso '22? I thought something like this may exist, but I can't remember where. I have a list. 🤣 This morning, the bug is the paintbrush tool, which is sad because I heart this tool. ======== Updates ======== Per suggestion, I plan to keep a running list of bugs in this initial message. I will submit each bug to Zeiss upon verification. Hotkey assignment via Call Function option is not working properly. Paintbrush tool often fails to apply and generates an error message. Newly introduced option for cycling features via control + up/down arrow only partially operational. This: viewtopic.php?t=10228 . Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/ Share on other sites More sharing options...
[Ri...] Posted June 21, 2022 Share Posted June 21, 2022 Can you provide the list on here so we can evaluate a possible transition to 2022... I'm kind of Bug Finder Master myself.... 🤣 Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/#findComment-48510 Share on other sites More sharing options...
[No...] Posted June 21, 2022 Share Posted June 21, 2022 Please sign in to view this quote. The only official way I know of is the Zeiss support. Tell them to get a cup of coffee, this may take a while... 🤣 Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/#findComment-48512 Share on other sites More sharing options...
[To...] Posted June 21, 2022 Share Posted June 21, 2022 Please sign in to view this quote. I typically call the hotline to report a problem. But before I do this, I prove the error/bug is consistently reproducible because that's what they are going to do. If they can reproduce it, they should create a software fix document and send it off to Germany. Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/#findComment-48514 Share on other sites More sharing options...
[Gu...] Posted June 22, 2022 Share Posted June 22, 2022 Send a bug to the ZEISS Support. Use the CALYPSO Error Report ==> CALYPSO / Extras / Error Report. Check whether current service packs or patches are already available in the download center. https://portal.zeiss.com/download-cente ... tware/9533 For older CALYPSO versions, check the end of support list. https://www.zeiss.de/messtechnik/servic ... dukte.html Please note: The Error Report required a detailed error description: Prerequisites: ..... What I did: 1. 2. 3. What I expected: What happened instead: Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/#findComment-48516 Share on other sites More sharing options...
[Je...] Posted June 22, 2022 Author Share Posted June 22, 2022 . Thanks, Günter! I will use this tool. . Link to comment https://qualityforum.zeiss.com/topic/10168-how-do-i-report-calypso-22-bugs/#findComment-48518 Share on other sites More sharing options...
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