Jump to content

How do I report Calypso '22 bugs?


---
 Share

Recommended Posts

.

Is there an official way to report bugs for Calypso '22? I thought something like this may exist, but I can't remember where. I have a list. 🤣

This morning, the bug is the paintbrush tool, which is sad because I heart this tool.

========
Updates
========

Per suggestion, I plan to keep a running list of bugs in this initial message. I will submit each bug to Zeiss upon verification.
  • Hotkey assignment via Call Function option is not working properly.
  • Paintbrush tool often fails to apply and generates an error message.
  • Newly introduced option for cycling features via control + up/down arrow only partially operational.
.
Link to comment
Share on other sites

Can you provide the list on here so we can evaluate a possible transition to 2022...
I'm kind of Bug Finder Master myself.... 🤣
Link to comment
Share on other sites

Please sign in to view this quote.

The only official way I know of is the Zeiss support. Tell them to get a cup of coffee, this may take a while... 🤣
Link to comment
Share on other sites

Please sign in to view this quote.

I typically call the hotline to report a problem. But before I do this, I prove the error/bug is consistently reproducible because that's what they are going to do. If they can reproduce it, they should create a software fix document and send it off to Germany.
Link to comment
Share on other sites

Send a bug to the ZEISS Support. Use the CALYPSO Error Report ==> CALYPSO / Extras / Error Report.
Check whether current service packs or patches are already available in the download center. https://portal.zeiss.com/download-cente ... tware/9533
For older CALYPSO versions, check the end of support list. https://www.zeiss.de/messtechnik/servic ... dukte.html

Please note: The Error Report required a detailed error description:
Prerequisites:
.....
What I did:
1.
2.
3.

What I expected:

What happened instead:
Link to comment
Share on other sites

 Share

×
×
  • Create New...