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measurement issue


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Hi, Everone,
Dose anyone ever encountered duramax measurement when the measuring needle stopped on the surface of the workpiece, and the traffic light did not turn red, and there was no error in the status window?
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Yes, on both CMMs. Shut down computer and CMM "fixes" it.

It happened to third one time and they just left it alone. By the time I came in it had turned Red.
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I have found more times than anything else, the ACIS kernel has stopped functioning properly.
In this case, like everyone else has mentioned, shut down the software and restart.
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