[Ia...] Posted July 29, 2022 Share Posted July 29, 2022 Good Afternoon everybody Yesterday our GOM Scaner stopped working normaly. It wasnt able anymore to locate most of the referance-points (only 2-3 out of 15). When i try to callibrate the sensor with the callibration plate from the ASOS-Scan Box it shows me the error 0203 (see attached pictures). I tried to restart the whole system and even cleaned the plate and sensors. Also the pictures in the setup mode look fine and i can´t spot any mistake there. I hope someone who had the same problem can help me Thanks and Greetings Ian Dejaco Link to comment Share on other sites More sharing options...
[Na...] Posted July 29, 2022 Share Posted July 29, 2022 Hello, the shadow on the right of the calibration object looks wrong to me. Please contact the gom support with this problem. Regards, Nanno Link to comment Share on other sites More sharing options...
[Ia...] Posted August 1, 2022 Author Share Posted August 1, 2022 Here is a image of the calibration plate. It seems that the shadow also appears with the light. Maybe the light has a problem Link to comment Share on other sites More sharing options...
[Na...] Posted August 1, 2022 Share Posted August 1, 2022 Hello Ian, this does not look normal. Please contact your local distributor with this problem. They will help you with the analysis and the potential repair process. Regards, Nanno Link to comment Share on other sites More sharing options...
[a8...] Posted August 11, 2022 Share Posted August 11, 2022 Improve resolution. Make sure the information of the calibration plate inside the software is correct Light should be uniform all over the specimen and use polarizers if required. Link to comment Share on other sites More sharing options...
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