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Planner - Errors, errors and more errors


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The amount of errors I'm getting from setting up Planner is crazy!
Everything from Invalid radius values for the Stylus to unknown errors I've never heard of.
My MasterProbe, created in Stylus System Creator, continually reports the wrong radius value.
The Ø30mm Reference Sphere will be correct (R.0984)
The Ø15mm Reference Sphere, any where from "R-.1983" (Yes a negative value) to R.3984. 😱
The MasterProbe is Ø5mm.

Now on a Ø0.5mm Stylus using RDSCAA, i get this error (See image)

What the hell is going on with Planner?
All the while, Styli are qualifying as acceptable, when they are clearly not acceptable.
I've installed on two separate PC's, with two different downloads of software.
Same headaches...

SDO Error-1214 (0.5 X 22 MM RDSCAA.jpg

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Also, all the Stylus System Creator probes are off by about .0397 (Inch).
This created a huge problem as I didn't know this problem existed and about 12 programs do not go to the part as programmed.
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Then there's this....what ever is happening...
The MasterProbe is Ø5mm (.0984 inch). when referencing the Ø15mm Reference Sphere, it ALLWAYS calculates a R.3941. And it will fail to qualify for RDSCAA.
😱

Untitled3.jpg

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I feel your pain. I’ve had problems with Planner too but not as bad as what you’ve got. From what I can tell, Zeiss has been making their normal changes to Calypso and not bothering to see if they’re affecting Planner in any way. It started with either 6.6 or 6.8. I haven’t been able to run a simulation with Collision Observation in at least a couple of years. Sometimes it’ll take hours to run a 15 minute program so I don’t run sims any more. We’ll be installing 7.2 next week. I’m afraid of what I’ll run into this time.
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I'm having issues loading stylus' built with the Stylus System Creator. It let me build and import the Master but it errors out when trying to import other systems. And the Diameter of the Master isn't correct either. I feel your frustrations.
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This has been escalated to Germany.
It appears to be a possible problem in particular when using the RDS XXT probe sensor.
So far, a reply email from Zeiss, has been unsatisfactory in my opinion.
There temporary work around still involves a slight gap of the stylus to the part.
After the issues already developed by this issue prior to the mentioned email, I wont be trying to add any SCC files from Stylus System Creator. It initially caused a geometry issue where the CMM is off by 0.0194 (Inch) in my X axis that I have to compensate on the last dozen or so programs I wrote.
I'm not exactly happy about this, it has made me look poorly in the eyes of a customer.
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