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Unhandled exception: ERROR_ACCESS_DENIED


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Anyone know why I'm getting this message when trying to open a measurement plan?

Details:

HandleRegistry>>evaluateWithFullProtection:
HandleRegistry>>registerValueOf:
PCDiskFileAccessor class(OSHandleclass)>>handleValue:

I'm guessing there should be more to that, but the error dialog cut it off there.

The measurement plan is saved to our server. It was created in Offline Planner 2015, and I'm opening it in Calypso 2014 (which was only recently upgraded to the latest service pack(5.8.28) for bug fix reasons. Before that, we haven't had this issue.)
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  • 4 years later...

If anyone comes across this board again, my fix for this issue was to drag the old parameter.dat (programdata\zeiss\calypso 7.6\es\parameter.dat) file out onto the desktop, and try running it again. It created a new parameter file and started working. Another possible fix is to make sure that the user has permissions, which can be done by contacting your system admin.

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