[Tr...] Posted December 16, 2020 Share Posted December 16, 2020 When I open calypso I get this error right away. I also get an error every time I click anything. It seems to be stuck on Initializing. Has anyone experienced a similar issue? Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/ Share on other sites More sharing options...
[Ri...] Posted December 16, 2020 Share Posted December 16, 2020 What version of Calypso are you running? Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/#findComment-71494 Share on other sites More sharing options...
[Tr...] Posted December 16, 2020 Author Share Posted December 16, 2020 6.8 Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/#findComment-71496 Share on other sites More sharing options...
[Ri...] Posted December 16, 2020 Share Posted December 16, 2020 It looks like you might have something corrupted. Is this on a machine or an offline seat? If it's just an offline seat, you could try going to C:\Users\Public\Documents\Zeiss\CALYPSO\ and renaming the config folder to config.bak Try to open Calypso again, and see if it loads properly this time. If that doesn't help, you might have to uninstall and then reinstall Calypso. Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/#findComment-71498 Share on other sites More sharing options...
[Tr...] Posted December 16, 2020 Author Share Posted December 16, 2020 Thanks for the response. It is an offline seat and I tried what you suggested. This time when I opened calypso it seems to have created a new config folder, now I have the new "config" folder and a "config.bak" also calypso lost all of my stylus system and settings. It still gave me an error when I tried to connect to create CMM connection. Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/#findComment-71500 Share on other sites More sharing options...
[Ri...] Posted December 16, 2020 Share Posted December 16, 2020 Please sign in to view this quote. It appears that something in your original config got broken. It is still there, but it might not be salvageable. Link to comment https://qualityforum.zeiss.com/topic/13850-startup-error/#findComment-71502 Share on other sites More sharing options...
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