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probes release error


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Accura 2 machine with Calypso 2019 software. sometime probes could not be released during probes changing (see attachment). any feedback would be great appreciated.677_7f349f0b87a736cce7fa1726b0a30f58.png
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Does it trapped inside the socket?.

If no you can use shortcut to off the adaptor plate.
Return +shift then press F2. Be carefull there will be no 5 second free time. It will get off suddenly. you should hold your hand around the stylus.
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