PiWeb error after Update

[[Mi...]]

So I updated to calypso 2020 and for some reason I am getting the attached error. I DO have the license but I cant locate where it could be looking and not finding this...

[[He...]]

Hello @Mike,

as the error msg states you are missing a valid licence.

Did you update your licenses within the Zeiss Portal?

It is not sufficient to just download the new CY Version, you also have to update the licences accordingly.

Hope this helps.

BR

[[Mi...]]

I have all the lic updated. It does not pop up 100%. Its a few times a day.

Ill go back and look at the lic screen but Im sure I have what I need.

Ill be back

[[Mi...]]

After a lengthy tech support call there solution was to reload V7.0. I did...Problem still exists. Ill run 6.8 till maybe enough people have the issue that they will fix it somehow.

Or ill get back on phone. So far no dice..

[[Mi...]]

Issue solved. It was a Synchronization issue with the 6.8 & 7.0 databases.

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