Offline Seat Simulation Probe wrong place

[[Ni...]]

Hello,

I am running an offline seat and using the "measurement plan simulation" under the "planner" tab, I was able to look at the probe and where it was and if it would crash into the part or not. I exported the probes created on our physical machine and imported them into the offline seat.
Everything worked fine.

The problem came when I tried creating a probe system using "stylus system creator"
I added the adapter plate, the extension and the probes I needed. I exported that and imported it using the "Import SCC File"
The new probe System created showed up in my program but it was on the wrong location. Then I created a master probe using the Stylus System Creator, imported that in and I believe I defined reference sphere location with it and qualified all my probes.

The new probe system was finally "synchronized" with my part and looked good. But the other probe systems I already had are now in the wrong location. When I run the program with the simulation open, it looks like its touching the right places but the actual model on the screen is way off.
How do I go about fixing this or resetting it?

Thank You,
Nixon U

[[Cl...]]

Look like an Alcon part?

[[Ro...]]

Are you still having issues with that?

[[Ad...]]

I have the same issue with my Contura profile on my machine....called CS and they walked me through rebuilding every stylus system again...less than 2 weeks later the same thing occurred. I gave up with the on screen simulation 🤣

[[Ma...]]

Try Planner, Import SSC File, Load System, Accept Loaded System, then Update.

Usually fixes the problem for me.