GOM Inspect crashes when opening files (.stp)

[[Vo...]]

Good morning.

SInce today, GOM Inspect software crashes everytime i try to open s file. I was trying with GOM 2021 - with resulting error message:

Then i uninstalled GOM 2021, downloaded 2022 and the Inspect goes to not responding state each time new project is started and then after while ends with the same error message. Dees not matter the file size. GOM also can not create the Support data file because of the same not responding into crash error.

Only thing that changed since Friday is new Windows 11 update.

 

Edited October 10, 2022
greetings missing

[[Na...]]

Hello,

please contact support@gom.com with a gomsic. It can be created from the Suite -> Maintenance -> Collect Support Data. 

Regards,
Nanno