[Ja...] Posted September 17, 2019 Share Posted September 17, 2019 So last night we started having an issue with the user accounts on Calypso. Usually, a QA tech on 3rd shift will qualify our probes so I have created a user for them to use. It has worked fine until last night. For some reason, the password is no longer accepted. I came in today and I am able to log into the Master account but once in the master account, I can not log into any other user. I get the attached error. The only way that I can currently get back to the shop floor autorun is to close the software completely and restart it. (it is set to start in the shop floor user and in autorun. I have tried to shut down the computer and starting back up, ( I thought maybe there was a windows update causing issues) but it still does it. I tried creating a new user account and was unable to log into that account also. Our other 3 CMMs are not having this issue. Have any of you run into this and if so, how did you fix it.Micura Issue.PNG Link to comment Share on other sites More sharing options...
[Da...] Posted September 18, 2019 Share Posted September 18, 2019 Strange, anyway, I think I read somewhere on forum(s) about resetting passwords by deleting hash inside some file. After some searching this are the closest relevant threads -> viewtopic.php?f=13&t=1094 viewtopic.php?f=13&t=615 Link to comment Share on other sites More sharing options...
[Ja...] Posted September 18, 2019 Author Share Posted September 18, 2019 So I figured it out. Someone had checked the System Login (LDAP) Box and it was causing issues for some reason. I unchecked it and it is working fine again.Micura Fix.PNG Link to comment Share on other sites More sharing options...
[Ca...] Posted August 17, 2020 Share Posted August 17, 2020 How do I add/create different user accounts on CALYPSO. I have multiple inspectors and they are all logging under same (master) account. Link to comment Share on other sites More sharing options...
[Ri...] Posted August 17, 2020 Share Posted August 17, 2020 Please sign in to view this quote. Go to Extras - Settings - User. Clear out the Master name, and type the name of the user you want to create, and click on the add user button. (if the add button doesn't display, hit tab, and it should show up). Link to comment Share on other sites More sharing options...
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