[Me...] Posted July 28, 2020 Share Posted July 28, 2020 Yesterday I dropped the joystick for the first time in almost 15 years of programming, cracking the warranty seal on the back. Anyone else done this before? Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/ Share on other sites More sharing options...
[Cl...] Posted July 28, 2020 Share Posted July 28, 2020 I have, (tripped over the cord) also the EPROM inside fell out of the socket. I had to open the box and re-insert the chip. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79900 Share on other sites More sharing options...
[SH...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. My goodness 😮 😮 Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79902 Share on other sites More sharing options...
[Cl...] Posted July 28, 2020 Share Posted July 28, 2020 I don't think Zeiss will hold that against you, if you explain it was accident. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79904 Share on other sites More sharing options...
[No...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. Not me, but our invisible co-worker named "Nobody" did that a couple of times. 🙄 Our newest replacement box doesn't feature a seal at all (I mean the ones with the small tube turning red) - at least none that's visible on the outside. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79906 Share on other sites More sharing options...
[No...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. Oh, they will if you broke it.....new one is roughly $1,000 Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79908 Share on other sites More sharing options...
[Ch...] Posted July 28, 2020 Share Posted July 28, 2020 I have one that when you shake it you can hear parts rattling around inside. Also, it will start beeping at you if you smack it. Still works like a champ. I have 3 old joystick boxes. If you call the hotline, then Zeiss will tell you that they don't work and you need to order a new one. I had a technician test all 3 of them and they all will work. Technician said that most will work just fine even if it is not "Zeiss recommended". Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79910 Share on other sites More sharing options...
[To...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. I think it's closer to $1,500 USD Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79912 Share on other sites More sharing options...
[SH...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. No CCTV camera inside your CMM room?? Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79914 Share on other sites More sharing options...
[Gr...] Posted July 28, 2020 Share Posted July 28, 2020 We dropped a part on one of our controllers and broke the speed rheostat and surrounding area. An electronics shop down the street from us offered to look at it and possibly repair it. It was successful. Rheostat does not look factory but darn thing works flawlessly after the worked on it. I believe they charged $200.00 Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79916 Share on other sites More sharing options...
[Ow...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. Tom must have got the senior citizen discount 🤣 . ➡️ $2,750 USD is what I had to pay for one BP26_SE control box a few years back. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79918 Share on other sites More sharing options...
[Me...] Posted July 28, 2020 Author Share Posted July 28, 2020 🤣 😃 😜 Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79920 Share on other sites More sharing options...
[To...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. ha ha very funny..... I wonder if we a got a dealer discount.... Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79922 Share on other sites More sharing options...
[SH...] Posted July 28, 2020 Share Posted July 28, 2020 Please sign in to view this quote. Lot of people buying this control console.May I know what is the life period of a control console?.It is not repairable?? Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79924 Share on other sites More sharing options...
[Ke...] Posted July 28, 2020 Share Posted July 28, 2020 Speaking of trip hazards... does anyone know if Zeiss offers a wireless option? Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79926 Share on other sites More sharing options...
[SH...] Posted July 28, 2020 Share Posted July 28, 2020 You mean wireless control console?? Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79928 Share on other sites More sharing options...
[Th...] Posted July 28, 2020 Share Posted July 28, 2020 Pretty sure the wireless control panel is one of the selling features on at least one of the MMZ machines, so they do make it. Sounds like a question for whoever handles retrofits. Turns out it's the Accura, not the MMZ, at least according to the product page. Whoops Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79930 Share on other sites More sharing options...
[No...] Posted July 29, 2020 Share Posted July 29, 2020 Please sign in to view this quote. Seems I forgot the annual price increase 😃 Our last one was bought some years ago. Maybe they gave us a small discount for returning the broken one. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79932 Share on other sites More sharing options...
[No...] Posted July 29, 2020 Share Posted July 29, 2020 Please sign in to view this quote. Wait a minute....😱....no! 😕 Ahem, this is Germany! 🤣 No cameras allowed without a very serious reason (theft etc.). Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79934 Share on other sites More sharing options...
[Ro...] Posted July 29, 2020 Share Posted July 29, 2020 did the "right to repair" thing ever go anywhere? It was a very big legislation that was being considered, covering everything from farm machinery to consumer electronics and just about everything in between. I never read the whole thing but the gist was that buyers of products (as the name implies) had the right to repair items themselves without voiding warranties, and those warranty stickers were at the root of the lawsuit. I remember seeing some youtube videos where people who bought John Deere combines were having troubles with their machines, but they couldn't access any of the software or ports in the electronics and JD said "you have to get your service done at an approved JD dealership" and these guys were like "I got crops that need to be pulled right now, i dont have 2 to 3 weeks to wait for you to fix my S when i already know what's wrong with it". and these small time farmers were taking JD to court. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79936 Share on other sites More sharing options...
[To...] Posted July 29, 2020 Share Posted July 29, 2020 Please sign in to view this quote. As I recall, there might have been a $500 credit for the return of the damaged one. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79938 Share on other sites More sharing options...
[Ch...] Posted July 29, 2020 Share Posted July 29, 2020 Please sign in to view this quote. I know Illinois passed something like this. I'm not sure if that is a federal law yet. Half of the people here are farmers so I'll ask around. Edit: I just googled and I think they killed it here in Illinois. I remember it being a big stink around here and I just assumed it passed. That's sketchy. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79940 Share on other sites More sharing options...
[Ro...] Posted July 29, 2020 Share Posted July 29, 2020 Yeah if i remember right those big new farm machines don't even have OBD2 ports like all cars since the mid 90's have had to have, so when your new 9XXX tractor dies you have to physically tow it out of the field, take the wheels off, load it onto a lowboy, and take it to be repaired at the dealership. (just to find out that your tractor switched into limp mode because it was due for the 3000 hour service) Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79942 Share on other sites More sharing options...
[Ri...] Posted July 29, 2020 Share Posted July 29, 2020 Please sign in to view this quote. Yes they do. It's pretty much a necessity on large bridge/gantry machines, but you can get them on almost any machine. They are pricey, but they are nice. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79944 Share on other sites More sharing options...
[Mi...] Posted August 3, 2020 Share Posted August 3, 2020 I use industrial Velcro to attach mine above the main power switch on the Y axis on my Contura after my supervisor knocked off the last one I had. it wont fall on the floor but I can easily remove it to move closer to parts I manually check. Link to comment https://qualityforum.zeiss.com/topic/14980-huge-boo-boo-yesterday/#findComment-79946 Share on other sites More sharing options...
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