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Unusual sounds


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I had a similar issue on my two newest Accura II's. Basically it is a shaft alignment problem. We had one that took almost a year to start clicking and one brand new one that clicked when it got here. Zeiss was good and fixed both issues quickly.

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Thanks for all the reply,
I got help from Zeiss, they came to my plant and run the machine for one hour continually using their laptop. But did not observed any sound. They told without understanding the rootcause can't take any action. They told me try to record the sound.
Now I am trying to record the sound.
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I was initially thinking Gremlins 🤣

When we had a clicking issue with our Accura, they replaced the cable carrier, and it's been good ever since 😃
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Just heard one technician has fixed 6 of these alignment problems in the field. This is normally aligned at the factory but they have a field alignment procedure. This only impacts the band driven systems. The older direct drive systems do not have this issue. 163_44f7fcffd881d98fef427b204ae73595.xlsx
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  • 2 weeks later...

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Engineer came again after my complaints, as you mentioned it is the problem in drive, after long investigation he told, it from the bearing in the drive. He added sounds does not cause machine accuracy problem, after discussing with his boss will take a corrective action..

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