ZEISS Survey

[[Le...]]

Dear ZEISS customers,

I hope that you are all healthy and well. I would like to introduce myself briefly so that you have an idea of who is responsible for this post:

[img]https://i.ibb.co/m9ks2gW/rsz-bewerbungsfoto.jpg[/img]

My name is Lena Krecsmar and I am currently working as a master's student at ZEISS Industrial Quality Solutions. My master's thesis focuses on the optimization and improvement of the customer experience regarding the software business and I have therefore created a short online survey.

It would be very helpful if you took the time to complete the survey:

• Duration: maximum 10 minutes
• Target group: metrologists, quality managers, buyers, production managers, computer scientists
• Topic: To learn about your satisfaction with the buying cycle and your experience with the purchase phases (phases before, during and after the purchase)
• Target: Creation of a consistent, holistic customer experience for you!

Not only do you help me with your participation to successfully complete my master's thesis, but you also help to customize our services and processes even better to your needs.

Here is the link to the survey (you can select the language of the survey there):
https://carlzeissim.fra1.qualtrics.com/ ... J2lmio6mLr

You are welcome to contact me at any time with any questions or comments (email: lena.krecsmar@zeiss.com).

Thank you very much in advance for your participation.

Stay healthy.

Lena Krecsmar