[Fa...] Posted November 16, 2022 Share Posted November 16, 2022 Hello everyone, I was wondering if someone else has this problem, I can't access the Direct help in GOM inspect Pro 2022 I get this message, see pic. I follow the instructions as it says but nothing happens. Everything seems alright, I'm logged in and etc Please let me know if you know how to fix it. Thanks Link to comment https://qualityforum.zeiss.com/topic/1566-direct-help-in-gom-inspect-pro-2022/ Share on other sites More sharing options...
[Ra...] Posted November 29, 2022 Share Posted November 29, 2022 I have the same issue and still don't know why. Link to comment https://qualityforum.zeiss.com/topic/1566-direct-help-in-gom-inspect-pro-2022/#findComment-5330 Share on other sites More sharing options...
[b4...] Posted November 29, 2022 Share Posted November 29, 2022 This happens if you do not have the correct licence for the help page you are trying to read. So the questions here are: Which licence do you have? Which TechGuide page do you want to open? Best regards, Matthias Link to comment https://qualityforum.zeiss.com/topic/1566-direct-help-in-gom-inspect-pro-2022/#findComment-5336 Share on other sites More sharing options...
[Fi...] Posted December 13, 2022 Share Posted December 13, 2022 I also had the same problem. Check your proxy settings and put it on system proxy. Link to comment https://qualityforum.zeiss.com/topic/1566-direct-help-in-gom-inspect-pro-2022/#findComment-5475 Share on other sites More sharing options...
[Ch...] Posted December 14, 2022 Share Posted December 14, 2022 Dear Fariborz, we checked your ID and encountered a problem which has been fixed access to Tech Guide should be OK by now. If not please get in contact with Support. Link to comment https://qualityforum.zeiss.com/topic/1566-direct-help-in-gom-inspect-pro-2022/#findComment-5493 Share on other sites More sharing options...
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