[Me...] Posted September 18, 2019 Share Posted September 18, 2019 Hello, New computer with Version 6.8 installed. The CMM is stuck in simulation mode and there in no other option in the drop-down under settings. How do I get out of simulation mode and back to G2Aktiv? Thanks Josh Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Extras > Settings > CMM Click on the Machine tab you want to enable. Make sure Simulation only is not enabled. Ensure you don't have 'Reconnect during system start' enabled for a Simulation tab. Laura Link to comment Share on other sites More sharing options...
[Me...] Posted September 18, 2019 Author Share Posted September 18, 2019 Thanks for responding. Under Control Type The drop down says Zeiss 32 Bit, which is what I want, but the 'Simulation only (Off-line)' is grayed out and the box has a check mark. It won't let me click on it. The 'reconnect during system start' is not checked. Link to comment Share on other sites More sharing options...
[To...] Posted September 18, 2019 Share Posted September 18, 2019 Did you select the machine tab at the bottom of that window? There are likely 2 of them. One says Simulation and the other will have a name related to your machine. Select that tab and verify simulation is un-checked. Then, click the Connect button Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Can you go to Extras > Settings > Miscellaneous > Licenses See if you have a license for Calypso CNC and is it enabled? Link to comment Share on other sites More sharing options...
[Me...] Posted September 18, 2019 Author Share Posted September 18, 2019 Please sign in to view this quote. There is only (1) tab and it's Simulation. Our other CMM has (2) tabs and G2Aktiv is the one I want, but it's not there. Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Ohhhhh, I'm just seeing "new computer". You'll have to create a machine tab to match your existing machine configuration. Otherwise, Calypso will not know what machine you're trying to connect to. Go to Measuring System tab, type Contura into the text field and click Add. Fill out all of your machine specifications. Be careful with the Temperature coefficients. On a G2 aktiv, they are probably posted on a placard on the drive-side beam. Link to comment Share on other sites More sharing options...
[Me...] Posted September 18, 2019 Author Share Posted September 18, 2019 Please sign in to view this quote. Yes, there are (5) checkboxes and all of them have licenses and are selected. Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Please sign in to view this quote. See my previous response. I didn't see it was a new computer. You will have to set up the machine tab yourself on a new computer. Link to comment Share on other sites More sharing options...
[Me...] Posted September 18, 2019 Author Share Posted September 18, 2019 Thank you, that worked, but now it can't initialize the CMM. It'll time out and give the 'No connection made with CMM' error prompt. Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Do you have your ethernet connection correctly configured? Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 TCP/IPv4 Turn off IPv6network2.png Link to comment Share on other sites More sharing options...
[Ti...] Posted September 18, 2019 Share Posted September 18, 2019 Hi, I’m not sure if this will help(I’m yet to upgrade to Windows 10 & Calypso 6.8) but there is some information on page 12 of the Calypso 2019 release notes regarding the com port settings for Windows 10 specifically. If the above is not relevant also check that you don’t have a firewall that is blocking the cmm connection. I had this issue a couple of weeks ago after IT upgraded the firewall software, now I have to disable it after every reboot. Good luck. 🙂 Link to comment Share on other sites More sharing options...
[La...] Posted September 18, 2019 Share Posted September 18, 2019 Please sign in to view this quote. The COM port settings that you're referring to are for the CFS. Link to comment Share on other sites More sharing options...
[Ch...] Posted September 18, 2019 Share Posted September 18, 2019 Did you copy a Config folder from another computer? Does anyone else think this sounds like a jacked-up Config folder? Link to comment Share on other sites More sharing options...
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