[Al...] Posted May 6, 2019 Share Posted May 6, 2019 I posted this in the Hardware section but it doesn't look that active. Looking for a friend? Does anyone know if replacing the back lighting bulb is a DYI project or do I REALLY need a service call? Thanks. Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/ Share on other sites More sharing options...
[Ri...] Posted May 6, 2019 Share Posted May 6, 2019 I would call regardless. Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104926 Share on other sites More sharing options...
[Al...] Posted May 6, 2019 Author Share Posted May 6, 2019 Please sign in to view this quote. Yes, I agree. Turns out it's more than just the back lighting, I get no camera image at all. Thank you. Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104928 Share on other sites More sharing options...
[Cl...] Posted May 6, 2019 Share Posted May 6, 2019 I've had this happened a few times. I rebooted Calypso, fixed it. Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104930 Share on other sites More sharing options...
[Al...] Posted May 7, 2019 Author Share Posted May 7, 2019 Please sign in to view this quote. That was the first action I took, no luck. Rebooted the machine as well, still nothing. Coincidently, the computer started running very slow at the same time. Very sluggish reaction to mouse inputs on the lighting controls. Definitely need someone in here, too much down time. Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104932 Share on other sites More sharing options...
[No...] Posted May 13, 2019 Share Posted May 13, 2019 Please sign in to view this quote. Did you really write 'BULB' ??? 🤣 This is the 21st century my friend, we're using LED light now. 😱 And that is why you probably can't replace it yourself. I don't know if this will help, but after we updated our Windows 10 to v1709 the ViScan drivers ceased to work, resulting in no lights and no camera image. I called service and they sent me an updated version. So maybe it's just a driver issue? Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104934 Share on other sites More sharing options...
[To...] Posted May 13, 2019 Share Posted May 13, 2019 Please sign in to view this quote. 🤣 🤣 🤣 🤣 🤣 Link to comment https://qualityforum.zeiss.com/topic/18634-o-inspect-back-lighting/#findComment-104936 Share on other sites More sharing options...
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