[Br...] Posted March 19, 2019 Share Posted March 19, 2019 I posted this in more detail over in the Hardware/Systems section. But was wondering if there is any way this might be a problem with the Calypso software. When probing in the X+ (right) direction the probe would make contact then back off in the opposite direction without recording a point. If I would touch the head to get it going back in the correct direction it would then touch and record a point as it should. This also happens when scanning a circle. The scan points are not perpendicular to the side wall. See attached photo. Has anyone see this before?000-Point 5mm.JPG Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/ Share on other sites More sharing options...
[Am...] Posted March 19, 2019 Share Posted March 19, 2019 Have you qualified the probe recently? Does this happen on everything and does it have those anomalies in the same locations? Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/#findComment-107026 Share on other sites More sharing options...
[Br...] Posted March 19, 2019 Author Share Posted March 19, 2019 I qualified all my probes last Monday morning (2019-03-11). Everything was fine until Thursday when I started noticing a problem. It is happening in all the programs I was running so I made a new program using a ring gauge. These are the results I got. These two scans were both done with the same 1mm probe ran a couple minutes apart. Also I'm not sure I can requalify now because the same thing happens. I tried redoing the .5mm star probe but whenever it was probing in the X+ or even 45deg from that the probe would back away afrer making contact.000-1mm_02.JPG000-1mm.JPG Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/#findComment-107028 Share on other sites More sharing options...
[Me...] Posted March 19, 2019 Share Posted March 19, 2019 If you have a contract with Zeiss call them. I had a similar issue a few years back. They logged into my computer and diagnosed the issue. Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/#findComment-107030 Share on other sites More sharing options...
[Br...] Posted March 19, 2019 Author Share Posted March 19, 2019 We never buy any service contracts so I'm guessing we'll have to have a service call. Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/#findComment-107032 Share on other sites More sharing options...
[Me...] Posted March 19, 2019 Share Posted March 19, 2019 HaHa. It looks like the glue holding the ruby on the stylus is failing. I had the same issue but got lucky, when i re qualified the probe the ball failed and fell off. Link to comment https://qualityforum.zeiss.com/topic/19010-hardware-or-software/#findComment-107034 Share on other sites More sharing options...
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