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I am trying to use a customer's program. It's a fairly simple straight forward program, but when I probe the start alignment the stylus travels away from the part by a few hundred mm instead of automatically probing the base alignment. The graphic probe display shows the probe where it is supposed to be? I'm guessing it's a simple obvious fix, but I can't figure it out.
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Do you really mean a start alignment or just the normal (manually probed) base alignment?
If it's a start alignment, maybe Calypso gets the offset between start and base wrong.
You could try to reset the base system before probing (don't ask me the name of the menu item in English, I trust you know what I mean 🙂 )
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I tried both the start and manually probed base alignments, neither worked.
Tried creating my own start alignment, that didn't work. I cleared both the
start and base alignments, and re-populated them, that didn't work.
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Is the alignment flipped?
When you go to Plane, Navigation, Blocked edges, are the bold circled squares upside-down?
Does either of the features used in the start or base use a 2 or 3d line and the space axis is opposite of what it should be in the feature relative to the base alignment?
Have you tried going to resources, scrolling all the way to the bottom and setting base alignment to zero?
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Is iit supposed to travel 12" inches but is going in the wrong direction?
I'd look for any pcm movement commands and if there isn't any, I'd look to see if a feature doesn't have another probe assigned to it with another strategy or clearance. Sometimes a feature can have another probe assigned inside the feature that won't show up in the feature settings editor.
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No, it should begin the base alignment right where I probed the start alignment.
I don't have PCM on this machine, and I don't see any sign's that it's in his program.
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Which one is it selected to use in the CNC Run Parameters (Base Alignment or Start Alignment)? Which Alignment (from the dropdown) is it using?

I've ran into this issue before with certain programs, and usually it's because I have the wrong options selected.
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Are there any special offsets set it the "special" window in either the base alingment or start alignment? Sometimes I have found movements to move around things or over things from a customer that i wouldn't need myself.
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You may have to identify when it is moving away from the part. Is it after probing a feature, or in the middle of a feature. Then look within the strategy of the feature and look at each individual point or scan. I have found "rogue" points in features that should not be there, located out in space. Maybe it's something like that. You may need to zoom way out to visually see it too.
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I was able to run the base alignment only. All the other features are
several hundred mm out in space. Any clue what's going on here?

I ran a cad model comparison in hopes that might fix it, but no.
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I was speaking with the trainer here because he has more knowledge about Start Alignments than I do.

Make sure that your Start Alignment is set to Manual Measurement only.

When you go to run, you can select either the Base Alignment or Start Alignment, but make sure for the Start Alignment you only select manual. If you select Base Alignment, only select manual, the base alignment (non CNC or CNC is fine).

There is probably an offset between your Base Alignment and your Start Alignment, so that offset is probably what you are seeing.

You may want to start from scratch with your program (just reload the original customer program).

I deleted what I said yesterday because I believe it was wrong, and I don't want to cause any more confusion. I apologize about that.
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I am able to run the base alignment, but nothing else (a FFS & six 3d curves)
Just had Zeiss remote in and take a look. There might be a problem with
the Free Form Surface?
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