[Me...] Posted November 5, 2018 Share Posted November 5, 2018 I cannot get the drives to turn on. I am getting an error message that I think is the issue but don't know. Someone did not shut the CMM down over the weekend and the time change happened and the error is stating something with the time. Has anyone ever seen this? 🤬 Link to comment Share on other sites More sharing options...
[Ca...] Posted November 5, 2018 Share Posted November 5, 2018 My machine ran all weekend too, no issues here. It's not really helpful, I know. Link to comment Share on other sites More sharing options...
[Me...] Posted November 5, 2018 Author Share Posted November 5, 2018 Crazy left field Q. Air pressure is up to 72 psi (5 bars)? Link to comment Share on other sites More sharing options...
[De...] Posted November 5, 2018 Share Posted November 5, 2018 Don't know if you have done it yet, but if not, shut down everything and then start it back up again. Usually this solves about 99% of issues. Link to comment Share on other sites More sharing options...
[Me...] Posted November 5, 2018 Author Share Posted November 5, 2018 My pressure is great at 72 and I have tried to restart everything as well. This message happened on 11/4/18 at 9:40:52 am (Sunday) and no one was here: G2: 488 CAN device CNC Disabled, Re-Initialize Control G2: 488 CAN device G2: CMM drives off Then when I came in this message appeared when I tried to start up on 11/5/18 5:10:50 am: G2: 0<Err.No.>.<Comm.No.>.<Err.Prio>,<Err.source>,<Day>,<Hour>:<Min>:<Sec>.<ms>,<Opt> Link to comment Share on other sites More sharing options...
[Ow...] Posted November 5, 2018 Share Posted November 5, 2018 If shutting everything thing down (CMM controller and the CMM computer) for a good 3 to 5 minutes doesn't fix it, then it may be the internal CMM controller battery? Been like 10 years and I don't remember the error that it reported but, it sounds like it may be the same. The battery, back then, was a CR2032-3V. You'll have to call support to have them walk you threw resetting the bios. Link to comment Share on other sites More sharing options...
[Ma...] Posted November 6, 2018 Share Posted November 6, 2018 Hey, Owen könnte recht haben man kann in der Steuerung einen Monitor und PS2 Tastatur anhängen und schauen was geht. 🧑💻 Wenn man ein bisschen PC Kenntnisse hat vielleicht auch mal den CP-Lüfter checken, wen der Deckel schon weg ist vom Steuerungsrechner. die gehen ab und zu bei uns kaputt. Sieht Zeiss nicht gerne aber Service kostet auch Geld. Aber Vorsicht! ❗ Link to comment Share on other sites More sharing options...
[Ni...] Posted November 8, 2018 Share Posted November 8, 2018 Check to ensure the machine hasn't hit the soft limits of the X, Y or Z axis if it was homed. If so gently push the drive side column (the side with the accordion cover) off the limits for Y, gently push the Z column cover for the X and depress the limit switch on the Z holding the column and allow it to move down a little. Had this happen to our Prismo recently, very frustrating and no real answers as to why all of a sudden it will do this. We had the same "488CAN device" error message Link to comment Share on other sites More sharing options...
[Me...] Posted November 8, 2018 Author Share Posted November 8, 2018 I want to give an update and also thank everyone that had input. The issue that we had on the CMM was that one of the valves had gone bad and we had to replace it. It was no longer making contact with the electrical sensor. this is the valve that when there is an air interruption in the system it will lock the air bearings so there is not a crash. Link to comment Share on other sites More sharing options...
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