Is the Metrology WebShop Down (Portal)?

[[Ri...]]

I have been getting "Access Denied" for two days now.

 

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Edited February 26

[[Ky...]]

Hi Rischard,

This could be an issue with IT AV security. I took the link and was able to log in to the store without any problems. On my end, I know the portal was down for about an hour or two last week. If you are still experiencing issues, I would also recommend clearing your browser cache.

Best regards,

[[Ri...]]

I did not have time to go back that day, next day, no issues.

I think you are right, Security at my end.

[[Ky...]]

Richard, 

Glad to hear, you were able to get the links to work. probably security related but they did have some issues with user login or displaying offline in the ZQS. that issue should have been fixed as well.  

 

Respectfully, 

[[Ri...]]

Back to this again?

I am logged into the Portal, can't access the Webshop for styli and accessories.

 

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[[Je...]]

Try in incognito or private browser mode.  Or another browser.  If it works then it is an internal cookie from your browsers end.  Delete cookies.  Still potentially a block from your IT but not likely if it worked recently.

If it persists beyond these tests and your IT confirms there is no block, please contact SW Help Desk. The ZEISS Webshop dev team is quite interested in tracking down any access related conflicts.

[[Ri...]]

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I think both these incidents are due to our IT rolling out more rules.