Impossible to get trail version

[[Ro...]]

Down loaded software, click on free trial get attached error message. 

No license and no way of getting a trial license.

 

[[Ay...]]

I'm running into this same problem

[[Ch...]]

Hi
Another option to get thet trial is https://software-store.zeiss.com/ in a browser.
I suggest you to try this, if it does not work out please get in contact with store support.

 

[[ZD...]]

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I have the same problem as above end even the link :  https://software-store.zeiss.com/ leads to " incorrect Request" message

[[Ch...]]

Hi
usually this is a login issue where a refresh helps -
None the less the technical team will have a look.

[[Ky...]]

Hi ZD,

As Christine mentioned, this is typically a login issue. Please ensure that you fully close the Zeiss Quality Suite and check that there are no tasks related to ZQS running in the background.

Next, I recommend clearing your browser cache. After doing that, reopen the suite, log in, and attempt the trial from within the suite. If you encounter any issues, try using the link you posted; I was able to access it successfully this morning.

Best regards,

[[ZD...]]

Hi Kyle

I have followed your instructions: logged out from suite, cleared the browser cache, removed any task related to ZQS from windows task manager and this time I got this message as below. I tried both ways but neither directly from ZQS nor from browser it turns to the same error. What else can be wrong?

 

[[Ch...]]

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Hi,
we are still investigating on why the access is not possible, here.

[[Ma...]]

Hi, 

Did you manage to determine the source of the problem? I have the same issue as the colleagues above.

[[Ch...]]

As mentioned in the screenshot a company email adress is required to get a trial/ free license.
If thats the case ZEISS ID musst be checked therefore get in contact with ZEISS via the contact adress or ZEISS ID.

[[ZD...]]

Hi 

I don't have a company email address because I don't have a company. I'm hobbyst of 3D scanning/measurment inspections.I was using/learning Optical Inpect in my free private time to get knowledge about it. Few days ago I got response from customer service that the global (non proffesional) emails like xxx@interia.pl or even xxx@gmail.com will not be supported to get registration to ZeissID portal.
My questions are : 1. Why hobbysts/ enthuisasts (with non proffesional email addresses) are abandoned to get the knowledge about Zeiss software? 2. Why my non professional email address is utilized by Zeiss spreading the newsletters- this politics seems to me contradictory and inconsistent, don't you think?
What else to do: 3. estabilish my own company with proffesional emial address? 4. How can I change in my user profile the non professional emial address if it's already grayed out (not editable anymore)? Please help me out/suggest something. Am I the only person how has this issue?