[An...] Posted April 2, 2025 Share Posted April 2, 2025 Hi all, I have a call out to ZEISS about this one, but I want to see if I can get some advice while I wait for a call back. I recently installed a patch for CALYPSO 2023 and after doing so, I noticed that CALYPSO was not recognizing the CMM any longer. When I try to reconnect, I get the following error message: These unhandled exception messages aren't typically super useful to me, but I am curious if anyone has seen something like this or happens to know what I might need to do to reconnect CALYPSO to my CMM. Best Regards, Andy Block Link to comment Share on other sites More sharing options...
[Lu...] Posted April 2, 2025 Share Posted April 2, 2025 Hi Andy, Try running these KMGIO msi files. The KMGIO.dll files may be missing from your system. KMGIO.zip Link to comment Share on other sites More sharing options...
[An...] Posted April 2, 2025 Author Share Posted April 2, 2025 It actually looks like the SQL Server Service got removed somehow, which is obviously a major concern. I am just doing a complete reinstall of the software to see if that fixes the issue Link to comment Share on other sites More sharing options...
[An...] Posted April 2, 2025 Author Share Posted April 2, 2025 Reinstalling everything seems to have fixed my issue. Annoying, but it worked. Link to comment Share on other sites More sharing options...
[Ab...] Posted April 8, 2025 Share Posted April 8, 2025 https://portal.zeiss.com/knowledge-base?id=456794 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in