[An...] Posted April 2 Share Posted April 2 Hi all, I have a call out to ZEISS about this one, but I want to see if I can get some advice while I wait for a call back. I recently installed a patch for CALYPSO 2023 and after doing so, I noticed that CALYPSO was not recognizing the CMM any longer. When I try to reconnect, I get the following error message: These unhandled exception messages aren't typically super useful to me, but I am curious if anyone has seen something like this or happens to know what I might need to do to reconnect CALYPSO to my CMM. Best Regards, Andy Block Link to comment Share on other sites More sharing options...
[Lu...] Posted April 2 Share Posted April 2 Hi Andy, Try running these KMGIO msi files. The KMGIO.dll files may be missing from your system. KMGIO.zip Link to comment Share on other sites More sharing options...
[An...] Posted April 2 Author Share Posted April 2 It actually looks like the SQL Server Service got removed somehow, which is obviously a major concern. I am just doing a complete reinstall of the software to see if that fixes the issue Link to comment Share on other sites More sharing options...
[An...] Posted April 2 Author Share Posted April 2 Reinstalling everything seems to have fixed my issue. Annoying, but it worked. Link to comment Share on other sites More sharing options...
[Ab...] Posted April 8 Share Posted April 8 https://portal.zeiss.com/knowledge-base?id=456794 Link to comment Share on other sites More sharing options...
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