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Error FG-0001


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When I try to get started up with Zeiss Inspect Optical 3D (2025), I usually get Error FG-0001. image.png.a88f9abcaa3cc57d1f7829144ac32373.png

 

However, when I check the Measuring Device Manager, it will say that the statuses for connections are OK. What could be causing this error? We confirm that all wires are connected properly. 

image.png.7d9ff46813b1a02c6c2f7cd635985dfd.png

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Hello, 

          I would suggest reaching out to your local ZEISS Support for additional troubleshooting. 

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