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I have had instances that the feature size does not match the characteristic size. the feature size is accurate but report is showing out of tolerance. any help would be great

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Could it be the evaluation settings? In the characteristics menu, right click the square where you select the feature. Remember what it says in the "evaluation method" (likely something along the lines of min/max inscribed, LSQ, etc.)

Then go into the corresponding feature in the features tab and open it up. In the top right of that menu click evaluation, does the "evaluation method" found in the feature menu match the evaluation method found in the characteristics menu? If they are different then that is likely your cause and I recommend looking more into the different types of evaluation methods to know the best one to use

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Thanks Luke that's what it was now I need to figure out which one I should be using. You have saved me. Much appreciated!!

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 Check out the Zeiss Portal Knowledge Center. There is a lot of free information that will get you in the game. 

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