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Error MFG-0011


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Hello,

We have a problem with our ATOS III system. For 2 weeks we have not been able to measure smoothly because it disconnects the communication between the sensor and the computer. Has anyone encountered this MFG-0011 error? We have already replaced the switch in the sensor and the cables from the sensor to the computer. Do you have any ideas or suggestions as to what went wrong?

 

 

Zdjęcie WhatsApp 2025-06-16 o 18.28.34_d55baaa0.jpg

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On probability youve changed the first likely things to go wrong in the chain.  When did you change the external cable? Did this work ok for sometime then stop working? External cables most likely source so im wondering if your setup has higher risk of damage to these.

If not then you are looking at ( in order of likelyhood from my experience , although all of them low chance) 1. Seating of network card in pc, 2.faulty network car/damaged port in network card, 3. Internal cables between switch and cameras 

Hope rhis helps

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