[St...] Posted Monday at 04:58 PM Share Posted Monday at 04:58 PM Getting the error in the attached pic. My company got an OI from another company and the latest version of Calypso it has is 6.4 but IT want's Win11, everything else works perfectly but the focus points when making a plane throw this error. I can still take regular points in a circle and other features no error just when focus points are used. Link to comment Share on other sites More sharing options...
[Ky...] Posted Monday at 09:08 PM Share Posted Monday at 09:08 PM That is usually associated with dongle inside of the computer related to the camera itself. We haven't really used it for several years now (I think the check that gives you this error was removed in 6.6.12), but if it was working before the upgrade, it may very well be the driver with Windows 11. I'm not sure there is one that works, honestly. Below is a document that covers it and some potential solutions, but my best suggestion is to upgrade the Calypso version. Shouldn't be a thing after 6.6.12: https://portal.zeiss.com/knowledge-base?id=411035 Link to comment Share on other sites More sharing options...
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