[An...] Posted July 2, 2025 Share Posted July 2, 2025 I have just installed Zeiss quality suite in order to use GOM free viewer. I have registration id, logged in and have recieved software entitlement 12 digit code. I don't seem to be able to add the license though, it seems to want a 25 digit code. Any help? TIA Link to comment https://qualityforum.zeiss.com/topic/23845-gom-viewer-free-license/ Share on other sites More sharing options...
[St...] Posted July 7, 2025 Share Posted July 7, 2025 Hi Andrew, the product key has to be activated via the license overview in the ZEISS Quality Suite. Link to comment https://qualityforum.zeiss.com/topic/23845-gom-viewer-free-license/#findComment-134805 Share on other sites More sharing options...
[An...] Posted July 9, 2025 Author Share Posted July 9, 2025 Yeah, I relaise this, but like I say, it needs a 25 digit code and the entitlemnt code I've been sent is only 12 digits and it won't allow me to enter it? Link to comment https://qualityforum.zeiss.com/topic/23845-gom-viewer-free-license/#findComment-134953 Share on other sites More sharing options...
[St...] Posted July 10, 2025 Share Posted July 10, 2025 Hi Andrew, in order to solve that issue we would need to look into the license key. This wont be the best idea via the forum. The best idea would be to contact your local partner/SSC they will be able to solve the issue. Link to comment https://qualityforum.zeiss.com/topic/23845-gom-viewer-free-license/#findComment-135033 Share on other sites More sharing options...
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