[Jo...] Posted July 29 Share Posted July 29 Good morning. I'm having trouble with the Hawk 2 cable. When I connect it, the power pack shows a blue light and the device shows a green light, but it doesn't recognize it and the alarm appears. Error FG-004 The connection to the image acquisition server was lost. There might be unexpected problems with the sensor. (no error) cannot connect to the hardware server Link to comment Share on other sites More sharing options...
[Co...] Posted August 4 Share Posted August 4 Hello Joaquin Jaramillo, Could you please coordinate with our support team? It is difficult to provide a universally applicable answer. Unfortunately, the cause is not universal and depends on several other factors. Our support team can assist you best in this regard. Link to comment Share on other sites More sharing options...
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