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ZEISS Inspect installing to the PC wrong


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Hello, 
could anyone advise me I can't install the ZEISS Inspect 2023 on my PC 
It keeps saying that you should uninstall the previous version and then install the new version. But in the PC everything is uninstalled and it still pulls information and prints an error message uninstall the previous version. Has anyone encountered this, please? If so, how was it solved?
Thank you very much in advance Štefan

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Hi Štefan,

please check if there are some leftovers from a former installation in the registry:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\GOM\2023

It might help to delete the folders for 2023 in these directions too:

- %programdata%\gom
- %userprofile%\gom
- %appdata%\gom
- %appdata%\..\local\gom
- %ProgramFiles(x86)%\gom
- %ProgramFiles%\gom

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Oh and please check at first if there is something in this folder, especially the unistall.exe and make sure it's not existing 🙂

C:\Program Files\Zeiss\INSPECT\2023

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