[Is...] Posted August 20, 2025 Share Posted August 20, 2025 Anyone having issues with charts not showing up after the run is finished? I can see the trace as its plotting, I can get them to export at the end of the run as a pdf, but the pop-up that shows the same thing at the end is showing blank. Has only been an issue on a couple of programs since updating to gear pro 2025. Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/ Share on other sites More sharing options...
[Ch...] Posted August 20, 2025 Share Posted August 20, 2025 Isaias, Is it blank or does it show something else, another screen which you can rotate something ? Sometimes if there is an error it shows an alternate screen, however if you find the tab on the bottom of this you can see the normal chart results. As far as totally blank, I wouldn't know what the cause of that is. Can you upload an .act file ? Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-137091 Share on other sites More sharing options...
[Is...] Posted August 23, 2025 Author Share Posted August 23, 2025 Completely blank, the left hand column still shows the different reporting options but all are blank as well. So far I have yet to see an error on an alternate screen. I thought it was an individual program issue, however I had a program that ran fine for 6-7 reports and then it started reporting a blank screen as well. Will get an .act file uploaded next time it happens! Thx Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-137327 Share on other sites More sharing options...
[Is...] Posted December 11, 2025 Author Share Posted December 11, 2025 Finally remembered to get a file attached! This happened today on a program that has ran 2-3x previously with no issues. 1765496662.act Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-143509 Share on other sites More sharing options...
[Ky...] Posted December 12, 2025 Share Posted December 12, 2025 Hello Isaias, I just tried this and it worked fine on my computer, at least I believe it did. Which plots weren't you seeing? Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-143613 Share on other sites More sharing options...
[Is...] Posted December 15, 2025 Author Share Posted December 15, 2025 So weird..... I was not able to see any plots, it's a blank document on my end. Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-143697 Share on other sites More sharing options...
[Ky...] Posted December 15, 2025 Share Posted December 15, 2025 So, I am actually able to replicate this, but it is kinda weird. If the window that the charts are on is spread across two different screens, it will show up as blank. When I move it to be completely on 1, though, is seems to work fine. Can you check that you aren't in a similar situation? Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-143705 Share on other sites More sharing options...
[Is...] Posted December 16, 2025 Author Share Posted December 16, 2025 Does not seem to be the case on my end, interesting enough when I open that .act file, it now has no issues. For instances where it has happened a couple times in a row, I assume it was the spreading across multiple displays causing the issue. Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-143761 Share on other sites More sharing options...
[Do...] Posted February 6 Share Posted February 6 Are you seeing this happening on the preview page or the PiWeb report after the run? If it is the former, I just found that clicking "Scale to entire page" made the report visible when it was previously blank. Link to comment https://qualityforum.zeiss.com/topic/24263-chart-reporting/#findComment-145765 Share on other sites More sharing options...
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