[He...] Posted October 2 Share Posted October 2 Hi gentlemen, I'm having an issue with probe loading and store. please advise. I have photo below. Thank you. Link to comment Share on other sites More sharing options...
[Ma...] Posted October 2 Share Posted October 2 (edited) Check for dust, dirt or chips on contacts. Or maybe corosion on contacts. One thing is for sure - they are not connected Edited October 2 Link to comment Share on other sites More sharing options...
[He...] Posted October 2 Author Share Posted October 2 I did clean all up but when the vast grab the probe the drop back in, in out in out. you think because of the sensor? Link to comment Share on other sites More sharing options...
[Ri...] Posted October 2 Share Posted October 2 Is this a specific probe or all of them? If it is a specific probe, swap out the base plate and see if it stops the error. From there you can now assume the base plate is faulty until determined why. Link to comment Share on other sites More sharing options...
[He...] Posted October 2 Author Share Posted October 2 Richard, Yes all of them. Seem the XXT holder disconnected I see no light up but the RDS rotation still working. Link to comment Share on other sites More sharing options...
[Je...] Posted Thursday at 08:11 PM Share Posted Thursday at 08:11 PM Likely a bad XXT sensor. Contact HW support. They can tell you if its resolvable via cleaning or if it is in need of replacement (determined via review of sensor parameters during remote session) 1 Link to comment Share on other sites More sharing options...
[He...] Posted yesterday at 10:33 AM Author Share Posted yesterday at 10:33 AM we had a chip board replacement. Thanks for your input. Link to comment Share on other sites More sharing options...
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