[He...] Posted October 2, 2025 Share Posted October 2, 2025 Hi gentlemen, I'm having an issue with probe loading and store. please advise. I have photo below. Thank you. Link to comment Share on other sites More sharing options...
[Ma...] Posted October 2, 2025 Share Posted October 2, 2025 (edited) Check for dust, dirt or chips on contacts. Or maybe corosion on contacts. One thing is for sure - they are not connected Edited October 2, 2025 Link to comment Share on other sites More sharing options...
[He...] Posted October 2, 2025 Author Share Posted October 2, 2025 I did clean all up but when the vast grab the probe the drop back in, in out in out. you think because of the sensor? Link to comment Share on other sites More sharing options...
[Ri...] Posted October 2, 2025 Share Posted October 2, 2025 Is this a specific probe or all of them? If it is a specific probe, swap out the base plate and see if it stops the error. From there you can now assume the base plate is faulty until determined why. Link to comment Share on other sites More sharing options...
[He...] Posted October 2, 2025 Author Share Posted October 2, 2025 Richard, Yes all of them. Seem the XXT holder disconnected I see no light up but the RDS rotation still working. Link to comment Share on other sites More sharing options...
[Je...] Posted October 16, 2025 Share Posted October 16, 2025 Likely a bad XXT sensor. Contact HW support. They can tell you if its resolvable via cleaning or if it is in need of replacement (determined via review of sensor parameters during remote session) 1 Link to comment Share on other sites More sharing options...
[He...] Posted October 20, 2025 Author Share Posted October 20, 2025 we had a chip board replacement. Thanks for your input. Link to comment Share on other sites More sharing options...
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