What's up with the New XXT base plate, it doesn't fit

[[Ro...]]

I bought 3 new plates at the end of 2025, snuck them in with some leftover budget.

Put one together today and it wont click into place on the head

There are 2 little balls on the base plate that need to lock in to the head, but the ones i bought are in the wrong location. the head has 3 "holes" but 1 is filled in with what looks like epoxy.

Can i press out the ball from its current location and move it over to the spot that it needs to be in?

Additionally, there is a sticker in the box that says the base needs to be Activated, is that a new thing? My CMM computer is not connected to the network, so there is no internet on this machine.

 

 

 

Edited 21 hours ago

[[Ma...]]

Your "current" is TL3 and your new one is TL1
Your head seems to accept tl2,3,4

 

[[No...]]

Regarding the need to activate: Each plate (and by the way many other electornic components of the CMM) has an ID chip under the black area, and the ID of that chip must be registered (activated) correctly in the controller. Depending on your firmware version and the manufacturing date of the plate the IDs might already be activated - or not.

If not, there's a tool named Device Activator that you can download from the portal or the link given, which performs the activation.

Edited 7 hours ago