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Unhandled exception: Message not understood: #copyFrom:to


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Just recently this issue started happening to 3 of 5 of our machines.  

We'll be running a part and then just randomly this error will stop the program.  It's really strange because it happened on the same day for all 3 machines, everything runs fine when we're not connected to the network, and it only happens from 8am-5pm when most of our employees are onsite, on the network.  2nd shift never has this issue and neither does first shift from 5am-8am.  

I do find it hard to believe it is our internet speeds since we've been at this site for years and have never had this issue.  Then one day it just started happening.

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Hello Zac,

 

follow the link below. The issue is that your programs are on the network and are being shared by all your CMMs. The link to the knowledge base solution will guide you on how to setup your pc correctly. 

 

ZEISS Portal

 

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