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Probe tips do not load


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Friday we were having power outage issues. After the 3rd or 4th outage, when i restarted the CMM none of the probe tip files would load and the CMM will not "home". It just goes right to the autorun page. If I try to load a program I get an error message that none of the probe tips are available for the program. I'm not real good with IT stuff, but i've restarted both the computer and CMM multiple times with no success. I was hoping that something was "froze" from the power outage and just needed a good restart. I do not know where to begin looking for the Probe Tip files to load into program. Not sure where they went to begin with. Thanks in advance for any help.

Brad

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What do you mean by "probe tip files"? All probes are stored in an SQL database, there are usually no extra files. If the database got corrupted during the outage, you're probably out of luck unless you have a backup of your CMM data folder or one made with Calypso's internal backup function.

The only probe files I know of are PCF (which is the export format from Calypso) and SSC (which is for Planner/Simulation only).

I guess if you'd be looking for PCFs you'd know where to look, because you would have exported them yourself to a known location long before the outage.

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