Calypso v2022 Unhandled exception WSACONNRESET

[[Ri...]]

Running Calypso v2022, all software information is in the error file attached.

This happens after loading a minimum of two CMM programs with CAD models. Once I try to swap programs from the drop-down Window, it crashes.

This doesn't happen every time, but it sure happens a lot, 6 times this morning and my day started at 7am.

In this example, one program is very small in features, it's a targeting program to ensure the part (Think casting) is correct.

The other program is the machined program (Of the above) and still not a large program at all.

Once this error pops up, the "How do you want to start?" dialog box disappears.

You can't Open files.

You can't Close files.

You can't Save files.

The only option is to Terminate and when prompted to Save any files, select NO.

The error shown is from the offline seat, but this is happening on both of our Contura 2014's as well. Same error.

 

Any assistance is appreciated.

Unfortunately, I cannot share programs, perhaps with Zeiss engineers and an NDA.

Calypso v2022 Unhandled exception WSACONNRESET.txt

[[De...]]

Go to your NVIDIA Control Panel (right click on desktop).  Under 3D Settings/Manage 3D Settings, insure the Global presets is "Autodesk Motion Builder - compatible.

This should resolve the issue.

 

 

[[Ri...]]

How does this setting get changed?

What could change this setting?

Operators do not have access to these options.

Operators do not have access to the offline seat.

All three Contura 2014's have the same issue.

And sure enough, Nvidia was not set to Autodesk motion builder.

[[XY...]]

The Nvidia settings change to default every time the video driver gets an update. At least this is what happens where I work, every time. We got used to it and change it back all the time 🙂

[[Ri...]]

I have not noticed this before. 😁

In fact, I didn't even notice there was a NVIDIA update.