.stp file fails to load

[[St...]]

Attempting to upload .stp file.  Error message reads "STP file cannot be loaded" Please refer to CAD log for more information"

[[Jo...]]

Hello Stacey,

you could try the follwing.

[[Za...]]

a couple of quick things to check...

1. does the same CAD file load on other PCs?

2. navigate to Extras > Settings > misc > licenses and ensure that all of your CAD related licenses are present and active

3. this has been a bug in an outdated service pack. Are you on the latest service pack? if not, please install the latest, and retest functionality.

[[St...]]

thanks Zak - this is the log file

[[St...]]

thanks Zak - this is the log file

 

[[Ma...]]

I would incline to STEP version as AI suggested.

If you have something like Total Commander to view RAW file you can find at beggining a version of that file.

I had same problem with SAT file, where SW was storing it in version 34 ( i think ) and for our old Calypso i was able to open only version 27.
I viewed both files and saw that header version.

Unless you have problem even with files which were working before.

[[Za...]]

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i see CAD Interop Error on the bottom which has been an issue in some outdated service packs. After you've ensured that you are on the latest SP, does this issue persist?