Connection reset by host

[[ni...]]

Hi ,

 

two times monday and one time this morning, i've a crash on the CMM, lost connection and the head very slowy goes to left and down through the marble. InterfaceGetSpoll : Connection reset by host (WSAGetLastError : 10054) 

do you know something about this problem ?

I put the log in attached piece.

rapport d erreur.txt

[[ni...]]

i've change the RJ45 cable between CMM and the computers, the old one was maybe a quarter of century years old, and doesn't clip anymore, wait and see...

[[Ab...]]

Hello

Here is link to knowledge base article to troubleshoot connection error https://portal.zeiss.com/knowledge-base?id=454224