Portal : Service Request not working?

[[Si...]]

Hi all, I have used this many times in the past. Now I get this message when I click to create. -"No installations available for you. Please contact your service representative."

I am trying to link my machine to the smart services, but it says I need to contact the so they can link it. I already got approval from Zeiss. Is this Service Request bugged?

[[Ab...]]

Hello Silvio

If you want to get access to smart service, i would recommend filling out the form online and then you will get access to smart services.

 

https://www.zeiss.com/metrology/us/services/monitor-analysis/smart-services.html  

Here is link to form, form is all the way in the bottom of page, in type of request select access to existing connection if you have smart service already installed, or select new CMM connection if you need to install smart service also