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Cannot access GOM Inspect


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I recently updated GOM inspect to 2022 SP3 and now i cannot access Gom Inspect only Viewer.

In Codemeter i have 4 Containers, all saying Activation Invalid:

Codemeter.png.b34690e937eae8a20cd442f276744ee5.png

In WebAdmin it doesn't show that i have any licenses and all containers are "Locked"

Webadmin.png.d5f67fca6011936a492203ca1d976ede.png

 

Logged into the Zeiss Quality suite, it says that the license is activated. but i only have access to viewer.

Zeiss.thumb.png.c8cec8e3470b93a41969ca4bf8e9ae19.png

I have tried uninstalling everything and reinstalling, but to no avail!

Does anyone have any idea on what could be the problem?

 

Sincerely Johan

 

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Hello I have started a ticket with support, but as I'm only using the free license for GOM Inspect, I don't know if that is prioritized?

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