[Ev...] Posted October 13, 2021 Share Posted October 13, 2021 Hi everyone! We have problems connecting Sensors. Anyone having a GOM support contact? Thank you very much! Eva Link to comment Share on other sites More sharing options...
[Iv...] Posted October 14, 2021 Share Posted October 14, 2021 Hi Eva, for those possible hardware problems you don't need support contract. Did you followed the step which is mentioned in the error message? So did you do sensor analysis? Greetings, Ivan Link to comment Share on other sites More sharing options...
[EN...] Posted November 25, 2022 Share Posted November 25, 2022 Hello Eva, How did you solve the error I have the same problem. Link to comment Share on other sites More sharing options...
[Ja...] Posted November 26, 2022 Share Posted November 26, 2022 Id associate this error primarliy with cabling / connection. For instance only comms with one camera such that it thinks a different sensor type is connected. Id start by reseating things. Link to comment Share on other sites More sharing options...
[EN...] Posted November 28, 2022 Share Posted November 28, 2022 Hello , Cabling and connections have been checked. When I introduce everything appropriately, I encounter this error. Images are attached. Link to comment Share on other sites More sharing options...
[Ja...] Posted November 28, 2022 Share Posted November 28, 2022 I think this quickly gets beyond where a forum can help you. Id do the following Make sure you did ' check, clean , detect' in that order Contact hardware support with GOMsic There is a tool/ application called GeV which allows you to see what cameras are seen , tthis is helpful in these cases ,but id leave it to the support geys to talk that with you. Link to comment Share on other sites More sharing options...
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