[Ja...] Posted June 5 Share Posted June 5 Question, I have been running Calypso 17 offline seat (dongle) on my Win 11 laptop without issue for about a year now until about last week. As a company, we have a lot of security measures and apparently, my dongle driver no longer clears these security measures. I would get an error that states Has anyone else had this issue? I.T. had to disable all the core isolation and memory integrity features that were preventing the dongle from working. Link to comment Share on other sites More sharing options...
[Ch...] Posted June 5 Share Posted June 5 The first thing to check would be do you see the little red light lit up on the dongle? You can attempt to reinstall the Dongle drivers via the CALYPSO 2017 install media ZEISS CALYPSO 2017 full version\Tools\Cbsetup\CBUSetup.exe. Maybe the a manual driver installation will go better then the automatic? Fingers Crossed https://portal.zeiss.com/knowledge-base?id=449375 Link to comment Share on other sites More sharing options...
[Mi...] Posted June 5 Share Posted June 5 Download and install NEW driver from Marx - the company who makes the dongle. https://www.marx.com/en/support/downloa ... diagnostic Or disable the "Memory Integrity" setting in Windows.... but this didn't always work for me. New drivers from the manufacturer did. Link to comment Share on other sites More sharing options...
[Ja...] Posted June 7 Share Posted June 7 Please sign in to view this quote. It is lighting up. I will have to find the setup discs as that file is not in the directory on my PC. Please sign in to view this quote. I.T. ended up disabling the memory integrity and that didn't fully work so they ended up shutting down all securities on my laptop for the time being and said "Don't do anything stupid, because your computer is no longer protected". I will definitely try the dongle support Link to comment Share on other sites More sharing options...
[Mi...] Posted June 7 Share Posted June 7 The old setup discs won't work, I've now done about a dozen new Windows 11 PCs and on all of them using the new Dongle driver from the manufacturer works just fine. Since Zeiss still isn't supporting Windows 11, even though its nearing 3 years old and you almost can't buy a Windows 10 PC period anymore I doubt anywhere Zeiss will have the solution. Thankfully the manufacturer of the dongle does. Link to comment Share on other sites More sharing options...
[Ch...] Posted June 10 Share Posted June 10 Good to know regarding the manufacturer of the dongle. Although ZEISS development hasn't released an official statement as of yet the tentative plan is that the next releases of CALYPSO 7.6 service packs, 7.8, etc... will be Win 11 compatible. Link to comment Share on other sites More sharing options...
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