[To...] Posted November 9, 2023 Share Posted November 9, 2023 We have a customer with an Eclipse with 2 different Zeiss sensors and 1 Renishaw sensor. When they try to do an automatic stylus change to swap to another sensor, the RDS rotates to A90 B0, moves into position and stops. Below is the "missing file" error that pops up. They claim everything was working fine until they had a firmware update. Any thoughts?Error_Boulevard.jpeg Link to comment Share on other sites More sharing options...
[Je...] Posted November 13, 2023 Share Posted November 13, 2023 Likely a CAA file is missing that IDs the RDS unit due to this being an Eclipse. Older firmware looked in the CALYPSO directory for the proper file SN while newer firmware versions look in the controller itself. Call CIC for a HW ticket. HW Tech may be able to resolve remotely. Link to comment Share on other sites More sharing options...
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