[Da...] Posted October 6, 2023 Share Posted October 6, 2023 Has anyone had this error and what did you do about it? This is a new program from CAD and i just started with the base alignment and tried running it and get the System Error after probing for a manual run to test the alignment. As soon as i get my alignment probed and the machine starts CNC mode, rotates the head and craps out right after the head rotates to the position of the first feature. I just upgraded the computer and downloaded the current version. I've tried rebooting both computer and controller. Ran an old program, created a quick new one manually and they both ran fine. Tried this one again, same result. Accura 2 Vast XXT RDS Calypso Version 7.6.04 (28.06.2023) Service Pack 1 Link to comment Share on other sites More sharing options...
[Je...] Posted October 6, 2023 Share Posted October 6, 2023 Download Service Pack and most current patch for 7.6.04 (7.6.0406). This was a known issue and addressed recently in 7.6.0402. 332611 The error message "Message not understood: #actualProbe" appears if the RDS has to slew at the beginning of a test plan. Restart PC > Install Patch > Restart PC and Reboot CMM controller > Open CALYPSO If you do not see a change after applying Patch, please email SW Help Desk for your region with this screenshot and an error-report. If you are in the US that email is cic.metrology.us@zeiss.com Link to comment Share on other sites More sharing options...
[Da...] Posted October 6, 2023 Author Share Posted October 6, 2023 Please sign in to view this quote. The patch did it, thanks so much! Link to comment Share on other sites More sharing options...
[Je...] Posted October 6, 2023 Share Posted October 6, 2023 Great! Thank you for the confirmation follow-up. Link to comment Share on other sites More sharing options...
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