[ji...] Posted August 2, 2023 Share Posted August 2, 2023 Hello all, When we import the ASCll file. The CAD window displays it is not corrected in Calypso 7.4.12. The picture as following: We tried the Calypso 7.4.08, everything is ok. How do we report Zeiss to fix the question?cbda7ce06b562c9fe6b879b38bb0466.png Link to comment Share on other sites More sharing options...
[To...] Posted August 2, 2023 Share Posted August 2, 2023 What do you mean by "incorrectly"? The first thing I would do is make sure I have the latest service pack. Then, I try to see if I can consistently reproduce the error on my system and any other system I might have. When I can reproduce the error, I call the Zeiss hotline and report the error. Zeiss will test the issue to see if they can verify your findings. Then, they will contact Germany and then they will schedule the fix for a future service pack. Link to comment Share on other sites More sharing options...
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