[Ch...] Posted May 18, 2023 Share Posted May 18, 2023 I have one machine where Calypso is constantly freezing. The problem started exactly when a second monitor was hooked up. The problem completely goes away when the second monitor is removed. Also, the problem is isolated to just Calypso; no other program does this. I'm not sure where to even start looking for the problem. Any ideas? Link to comment Share on other sites More sharing options...
[Ke...] Posted May 18, 2023 Share Posted May 18, 2023 I'd say start with your graphics settings. I am pretty sure there is an article about graphics settings on the knowledgebase. I would also check the monitor settings, I've seen a similar issue occur once when the refresh rate of the 2nd monitor was set slightly different (59.99hZ versus 60Hz on the other monitor) Link to comment Share on other sites More sharing options...
[Mi...] Posted May 18, 2023 Share Posted May 18, 2023 We ran into this and other graphical errors when running an AMD Graphics card ( Sorry I don't know which one) Switching to a Quadro solved everything. Link to comment Share on other sites More sharing options...
[Ch...] Posted May 22, 2023 Author Share Posted May 22, 2023 I'd thank Kevin twice if I could. The knowledge base did have an article on this; It has to do with Nvidia's app called 'Desktop Manager'(used to be called Nview). Just delete the app and all is well. https://portal.zeiss.com/knowledge-base ... id=1848020 Link to comment Share on other sites More sharing options...
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