[Ch...] Posted May 18, 2023 Share Posted May 18, 2023 I have one machine where Calypso is constantly freezing. The problem started exactly when a second monitor was hooked up. The problem completely goes away when the second monitor is removed. Also, the problem is isolated to just Calypso; no other program does this. I'm not sure where to even start looking for the problem. Any ideas? Link to comment https://qualityforum.zeiss.com/topic/7908-calypso-freezes-on-dual-monitor-setup/ Share on other sites More sharing options...
[Ke...] Posted May 18, 2023 Share Posted May 18, 2023 I'd say start with your graphics settings. I am pretty sure there is an article about graphics settings on the knowledgebase. I would also check the monitor settings, I've seen a similar issue occur once when the refresh rate of the 2nd monitor was set slightly different (59.99hZ versus 60Hz on the other monitor) Link to comment https://qualityforum.zeiss.com/topic/7908-calypso-freezes-on-dual-monitor-setup/#findComment-34368 Share on other sites More sharing options...
[Mi...] Posted May 18, 2023 Share Posted May 18, 2023 We ran into this and other graphical errors when running an AMD Graphics card ( Sorry I don't know which one) Switching to a Quadro solved everything. Link to comment https://qualityforum.zeiss.com/topic/7908-calypso-freezes-on-dual-monitor-setup/#findComment-34370 Share on other sites More sharing options...
[Ch...] Posted May 22, 2023 Author Share Posted May 22, 2023 I'd thank Kevin twice if I could. The knowledge base did have an article on this; It has to do with Nvidia's app called 'Desktop Manager'(used to be called Nview). Just delete the app and all is well. https://portal.zeiss.com/knowledge-base ... id=1848020 Link to comment https://qualityforum.zeiss.com/topic/7908-calypso-freezes-on-dual-monitor-setup/#findComment-34372 Share on other sites More sharing options...
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