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Approach path to diameter


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Hi folks, I'm having an issue with the CMM approaching diameters perpendicular to normal. I've searched the forum and online help, but to no avail. Now I wouldn't think this would be the cause, but just started a new job and the difference in machines is i used to run a Contura and now I'm running an Accura, both have the RDS probe set up. Is there a setting the previous operator set that i'm missing? I attached a couple pics to illustrate my problem. Thanks in advance!

approach1.JPGapproach2.JPG

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