[No...] Posted March 14, 2023 Share Posted March 14, 2023 Is anyone familiar with the way ID chip recognition works with the most recent controllers / firmware / Calypso version? Is it normal that Calypso rejects a third-party plate (with a third-party chip) although ID chip recognition is turned off? As soon as I insert such a plate, Calypso starts to act weird an may even hang itself up. There's no need to select the actual stylus insert function. Inserting the plate in the head is enough to get a red light and an error 481. I think I know how to teach Calypso to shut up, but I'd like to know if this is the intended behavior. Or is there some additional setting to resolve this? P.S.: The chip of the rejected plates may be faulty, but even then this shouldn't happen. With ID chips off I would expect Calypso not to care about them at all. Link to comment Share on other sites More sharing options...
[To...] Posted March 14, 2023 Share Posted March 14, 2023 Hey Norbert, has anyone ever mentioned your English is pretty good?😁 Link to comment Share on other sites More sharing options...
[No...] Posted March 14, 2023 Author Share Posted March 14, 2023 Please sign in to view this quote. Nobody. Never. 😃 Thank God you never heard me talk.... 🤣 Link to comment Share on other sites More sharing options...
[Da...] Posted March 14, 2023 Share Posted March 14, 2023 Please sign in to view this quote. You can try office tape over contacts. Link to comment Share on other sites More sharing options...
[No...] Posted March 14, 2023 Author Share Posted March 14, 2023 Please sign in to view this quote. I do. That is, I use GOM reference markers 0.8 mm. Perfectly fits the contact pads. 😃 But still, I'm technically interested in why it rejects SOME (too many) third-party plates, but not a single Zeiss, no matter how old and worn it may be. They can't all have faulty chips, IMO. It must be intentional. Link to comment Share on other sites More sharing options...
[Mi...] Posted March 19, 2023 Share Posted March 19, 2023 Please sign in to view this quote. Which aftermarket are you struggling with just for my own knowledge? We are suddenly struggling with Qmark XXT ones, even though we've been using them for years, Chip ID turned off both globally and for each probe Link to comment Share on other sites More sharing options...
[No...] Posted March 20, 2023 Author Share Posted March 20, 2023 ITP (VAST MT) Problem is, some of the plates are accepted right away while others are rejected (I didn't count but I'd say it's a 50:50 ratio). But there seems to be no pattern, like old plates are rejected, new ones are accepted. No, it rejects all kinds of old and new plates, no matter when they were bought. And they're too many to say the rejected ones might have defective chips. Link to comment Share on other sites More sharing options...
[Mi...] Posted March 22, 2023 Share Posted March 22, 2023 Please sign in to view this quote. Similar story with XXT Plates. It'll reject some and not others. So far we haven't had any XT plates from ITP rejected but our XT machines are quite old with old firmware. We've noticed our newest (or most updated firmware) machines are the most problematic. I can take plates that the 3 year old machine was rejecting and put them on the 15 year old machine and it'll work fine. Link to comment Share on other sites More sharing options...
[No...] Posted March 22, 2023 Author Share Posted March 22, 2023 Please sign in to view this quote. The Zeiss guy who installed our new Contura told me that Zeiss now checks the chip for a so-called SAP number, whatever that may be (possibly the article number from their SAP system?). No valid number, not a valid plate. That explains why older machines work better. BUT it doesn't explain why it even happens with ID chip turned off. ITP says that their plates won't work with FlyScan and QuickChange. As to the latter I know there's a check for the mysterious SAP number in the changer macro, so this is kind of an "always-on" ID check. I can even understand why they do that. They don't want to be blamed for a crash with a third-party plate during a quick change. But we don't use these options and the problem occurs with a manual change. Link to comment Share on other sites More sharing options...
[Ph...] Posted March 22, 2023 Share Posted March 22, 2023 Please sign in to view this quote. It's been like that for as far back as I can remember. I've even experienced OEM plates that stopped working. It was always fun watching the machine hang-up in the stylus rack after picking up the plate, so out came the tape. If needed you can dial into the controller and look to see what plate numbers are listed in order to narrow down the problem child, but I will refrain from going into details. Don't want to have my login locked out again. 😃 Link to comment Share on other sites More sharing options...
[No...] Posted March 23, 2023 Author Share Posted March 23, 2023 Please sign in to view this quote. I know what you're talking about, but I don't fully comprehend the system behind it yet. Does it really record every single plate ID? Because I found only a few IDs that were plates, but we have >60 and many of them are OEM, although not bought directly at Zeiss. ITP was once the preferred supplier of original Zeiss elements for a short period of time, so we bought many original plates there. They all work, but their IDs don't show up anywhere - unless I looked in the wrong place 😕 Link to comment Share on other sites More sharing options...
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